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IT for LiU employees

 

Ikon dator märkt med vetenskaplig ikon

IT for researchers

IT tools and services to support your research.

 

Ikon dator märkt med en studentmössa

IT in education

Information about tools for distance education, Lisam and maps of campus.

 

Self service


Ikon glödlampa (idé)

IT courses

Use IT courses to excel in different programs. (Available in Swedish only).

 

Ikon livboj

Support

Contact Helpdesk when you need help with IT related issues.

 

 

Ikon hänglås

IT security

Simple measures that you can take to improve IT security.

 


Ikon för användare

Your account

Information about your user account, types of accounts and information about forgotten password.

 

Ikon dator

Computer, file storage and software

Available software and tools for employees, and instructions on file storage.

 

Ikon jordglob

Internet and cloud services

Information about wired and wireless networks (including Eduroam) and recommendations on cloud services.

 


Ikon e-post

E-mail and calendar

Access to webmail, how to sync calendar in the phone and e-mail signatures.

 

Ikon pratbubblor

Online meeting and working outside the office

Tools and information for when you need to work outside of office or organise online meetings. 

 

Ikon telefon

Telephone services

Telephone guides, service information and telephone policy.

 


Ikon för skrivare

Printouts, copying, scanning and fax

EduPrint information, guides for printouts and copying as well as scanning and fax.

 

Ikon resväska

IT while travelling

Routines for travelling and things to think about regarding IT while travelling. 

 

Ikon kundvagn

Purchase and for hire

Ordering equipment (computers and phones) and equipment for hire or to lend.

 


Logotyp för Microsoft Teams.Explore Teams

LiU will replace Skype for Business with Teams on 15 May 2019, since Microsoft is planning to withdraw Skype for Business. If you have created online meetings in Skype for Business planned to start after 2 September, you must create a new Teams online meeting instead. Meetings taking place before that will still work. Go explore Teams now!

 


News from the IT division

 

Order forms have moved

In beginning of June the IT Division started using LiUdesk as the new case management system. The order forms for, for instance, computers, telephones and software have also been moved to LiUdesk. Follow this link and update any bookmarks you may have.

Screen capture from video guide.

New system for IT support case

On 4 July, the IT Division will start to use LiUdesk, LiU’s case management system. This means that the information email you receive after contacting Helpdesk will have a new appearance. To get an overview of your IT support case, and to submit responses on the service website follow the link in the email.

New licence agreement for Adobe

If you require software from Adobe Creative Cloud, you will now have access to more applications and services than before – at a lower price. Plus, more co-workers will be able to use Acrobat free of charge.

Lost or stolen IT equipment

Lost or stolen IT equipment must always be reported to the IT Division via helpdesk@liu.se or 013-282828. Depending on which equipment you have, it may be possible for the IT Division to, for example, lock the device or the SIM card in a telephone to prevent misuse.


Operational status for IT systems


Page manager: karin.linhardt@liu.se
Last updated: 2019-06-17