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IT for LiU employees
Self service
- Search our guides to solve an issue on you own.
- Follow your support cases on the service website in LiUdesk.
- Remote assistant tool TeamViewer used when in contact with LiU Helpdesk.
- Operating info for IT systems.
Your account
Information about your user account, types of accounts and information about forgotten password.
Computer, file storage and software
Available software and tools for employees, and instructions on file storage.
Internet and cloud services
Information about wired and wireless networks (including Eduroam) and recommendations on cloud services.
Online meeting and working outside the office
Tools and information for when you need to work outside of office or organise online meetings.
Printouts, copying, scanning and fax
EduPrint information, guides for printouts and copying as well as scanning and fax.
IT while travelling
Routines for travelling and things to think about regarding IT while travelling.
Explore Teams
LiU will replace Skype for Business with Teams on 15 May 2019, since Microsoft is planning to withdraw Skype for Business. If you have created online meetings in Skype for Business planned to start after 2 September, you must create a new Teams online meeting instead. Meetings taking place before that will still work. Go explore Teams now!
- Learn more about Teams
- Plan for the replacement (April-September 2019)
- Courses in Microsoft Teams (in Swedish):
News from the IT division
Order forms have moved
In beginning of June the IT Division started using LiUdesk as the new case management system. The order forms for, for instance, computers, telephones and software have also been moved to LiUdesk. Follow this link and update any bookmarks you may have.
New system for IT support case
On 4 July, the IT Division will start to use LiUdesk, LiU’s case management system. This means that the information email you receive after contacting Helpdesk will have a new appearance. To get an overview of your IT support case, and to submit responses on the service website follow the link in the email.
New licence agreement for Adobe
If you require software from Adobe Creative Cloud, you will now have access to more applications and services than before – at a lower price. Plus, more co-workers will be able to use Acrobat free of charge.
Lost or stolen IT equipment
Lost or stolen IT equipment must always be reported to the IT Division via helpdesk@liu.se or 013-282828. Depending on which equipment you have, it may be possible for the IT Division to, for example, lock the device or the SIM card in a telephone to prevent misuse.
Operational status for IT systems
Page manager:
karin.linhardt@liu.se
Last updated: 2019-06-17
