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IT for LiU employees

 

Ikon dator märkt med vetenskaplig ikon

IT for researchers

IT tools and services to support your research.

 

Ikon dator märkt med en studentmössa

IT in education

Information about tools for distance education, Lisam and maps of campus.

 

Self service


Ikon glödlampa (idé)

IT courses

Use IT courses to excel in different programs. (Available in Swedish only).

 

Ikon livboj

Support

Contact Helpdesk when you need help with IT related issues.

 

 

Ikon hänglås

IT security

Simple measures that you can take to improve IT security.

 


Ikon för användare

Your account

Information about your user account, types of accounts and information about forgotten password.

 

Ikon dator

Computer, file storage and software

Available software and tools for employees, and instructions on file storage.

 

Ikon kundvagn

Purchase and for hire

Ordering equipment (computers and phones) and equipment for hire or to lend.

 


Ikon jordglob

Internet and cloud services

Information about wired and wireless networks (including Eduroam) and recommendations on cloud services.

 

Ikon pratbubblor

Online meeting and working outside the office

Tools and information for when you need to work outside of office or organise online meetings. 

 

Ikon telefon

Telephone services

Telephone guides, service information and telephone policy.

 


Ikon för skrivare

Printouts, copying, scanning and fax

EduPrint information, guides for printouts and copying as well as scanning and fax.

 

Ikon resväska

IT while travelling

Routines for travelling and things to think about regarding IT while travelling. 

 

Ikon e-post

E-mail and calendar

Access to webmail, how to sync calendar in the phone and e-mail signatures.

 



 

Microsoft Teams logo.Explore Teams

LiU replaced Skype for Business with Teams on 15 May 2019, since Microsoft is planning to withdraw Skype for Business. If you have created online meetings in Skype for Business planned to start after 2 September, you must create a new Teams online meeting instead. Meetings taking place before that will still work. Go explore Teams!

 


News from the IT division

 

Download your material from Adobe Connect

The recording feature in Adobe Connect was shut down on 31 January 2019. Files will be available in Adobe Connect until 31 January 2021, when the service will be discontinued completely. For your materials to be available for sharing after this date, you should download them from Adobe Connect.

Mobile phones on a colourful background.

Some tips for the summer

The summer holidays are getting closer. Take some time to prepare your computer and mobile phone – learn some simple advice from the IT Division.

Order forms have moved

In beginning of June the IT Division started using LiUdesk as the new case management system. The order forms for, for instance, computers, telephones and software have also been moved to LiUdesk. Follow this link and update any bookmarks you may have.

Screen capture from video guide.

New system for IT support case

On 4 July, the IT Division will start to use LiUdesk, LiU’s case management system. This means that the information email you receive after contacting Helpdesk will have a new appearance. To get an overview of your IT support case, and to submit responses on the service website follow the link in the email.


Operational status for IT systems


Page manager: karin.linhardt@liu.se
Last updated: 2019-07-02