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Telephone guide for mobile phones
Content (shortcuts)
- Making calls with the assistance of the automatic operator
- Redirect your telephone
- Call transfer
- Call back if engaged or for no answer
- Calling SOS Alarm emergency services
- Direct dialing
- Voicemail
1. Making calls with the assistance of the automatic operator
Call 6666 and say the name of the person you want to be connected to (internal calls). The automatic operator will repeat the name, if it is incorrect say NEJ [no], if it is correct, wait to be connected. Do not speak too slowly, but try to speak clearly.
2. Redirect your telephone
Redirection is only active for the landline number (013). Calls to the mobile number will go through.
Redirections made via a telephone apply from the time they were entered. Absence can be reported to the switchboard in advance - call 1000 (013-28 10 00). The operator enters the absence in the redirection computer, which will redirect the connection at the relevant point in time.
There are three ways to redirect your telephone.
- Via keypad.
- Via automatic operator.
- Via switchboard.
2.1 How to redirect your telephone via the keypad
Make a redirect via keypad
- Call 490
- Wait for the dial tone
- Dial code (see below)
| Code | |
| Back in an hour | *23*1# |
| Back the next workday (weekday) | *23*2# |
| Sick | *23*3# |
| On leave of absence | *23*4# |
| Returning at (24hr time). 13:45 is the time in the example. Change to your preferred time. | *23*1*1345# |
| Returning on (date). January 25 is the example. Change to your preferred date. | *23*2*0125# |
| Back at work - cancel the redirection | #23# |
- Wait for redirection tone (broken tone)
- Hang up
Absence messages for sick and leave of abscence are set until further notice and must be cancelled upon return.
To make a quick redirect, use one of the QR codes below, which will prepare the right codes for your call.
|
Scan the QR code below with in camera mode on your phone. Tap the notification that comes up when you scan the code to make the call. Or add the number as a contact in your address book. To add a comma (a pause, wait for dial tone), hold * |
||
|
Back in an hour 490,*23*1#
|
Back the next workday (weekday) 490,*23*2#
|
Back at work - clear redirect 490,#23#
|
2.2 How to redirect your phone via automatic operator (from personal extension)
- Dial 6665
- State the details regarding your absence according to the below:
- Återkommer klockan (24 hour time, e.g., 14:30) [Returning at]
- Återkommer den (date, e.g., 15 December) [Returning on]
- Sjuk [Sick]
- Tjänstledig [On leave of absence]
The automatic operator shall repeat how the message was understood. If it is correct say nothing, if it is incorrect say NEJ [no] and try again.
Cancelling the redirection
Dial 6665 and say RADERA [erase].
2.3 Via switch board
Call internally 1000 (013-28 10 00).
3. Call transfer
Analogue telephone (type Response)
- Ask the person you are speaking with to wait
- Press R
- Dial the desired extension or 9 for switchboard
- When answered, inform that the call is being transferred
- Hang up
If engaged or no answer
- Press R again
The original call is retrieved.
4. Call back if engaged or for no answer
This service is only available for connections through the switchboard, not external numbers.
- The engaged tone or ringing tone is heard
- Press 5
- Hang up
The command applies for two hours.
When the line becomes free or when the intended recipient lifts the handset, a short rapid ringing tone is heard. Lift the handset and the intended recipient is called. If you do not lift the handset within 8 seconds, the rapid ringing tone ceases and the commanded call back is cancelled.
Cancelling
- Lift the handset
- Dial #37# (all call backs)
- Dial #37*extension# (one of several call backs)
5. Calling SOS Alarm emergency services
Dial 0 + 112
6. Direct dialing
| Campus Valla | +46 (0)13-28 + extension number |
| Campus Norrköping | +46 (0)11-36 + extension number |
| Faculty of Health Sciences | +46 (0)10-103 + extension number |
| LiU switchboard (internal) | 1000 |
| Voicemail | 8930 |
7. Voicemail
When you do not answer a call, the incoming caller can choose to leave a message in your voicemail.
Received voice messages are notified to you by text messages from Tele2.
You can listen to incoming voice messages by dialing 8930.
Listen to your voice messages from your LiU phone
1. Dial 8930
Listen to your voice messages from your private phone
1. Dial +46 13 28 8930
2. Type your extension (four digits), followed by #
3. Type your pincode, followed by #. If you do not currently know your pincode, please contact teleservice@liu.se
Listen to your voice messages from abroad
1. Dial +46 13 28 8930
2. Type your extension (four digits), followed by #
3. Type your pincode, followed by #. If you do not currently know your pincode, please contact teleservice@liu.se
Voicemail main menu options:
2 Previously played voice messages
4 Settings
6 Delete voice message
Page manager:
karin.linhardt@liu.se
Last updated: 2019-10-30
