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Subscriptions and services

Ordering

All subscriptions and services must be ordered via LiUdesk.

Before ordering hardware, visit the following page. It presents the telephones and accessories that fulfil LiU’s requirements.

Range of mobile phones, and how to order

 

Some of the products that can be ordered from us:

  • Increased data quantity for a mobile telephone
  • Mobile broadband
  • Open a telephone to allow it to make international calls.

It is also possible to make your order through the economy portal. If you order any type of subscription there, makes sure that you specify the LiU-ID of the person who is going to use the subscription, and the associated accounting number. If you are ordering a PLUS subscription, i.e. one that contains both telephony and mobile broadband, specify the extension number (fixed telephones) or mobile telephone number that the order concerns.

Subscriptions and prices

Telephony costs for standard subscriptions are paid through the IT account of the co-worker. What do the subscriptions contain?

Standard

  • Free calls in Sweden
  • Free SMS/MMS in Sweden
  • 10 GB data traffic in Sweden
  • Voicemail
  • Telephonist services

Standard +

  • Free calls in Sweden
  • Free SMS/MMS in Sweden
  • 10 GB data traffic in Sweden
  • Voicemail
  • Telephonist services
  • Extra SIM card for Surf 10 GB
  • Extra fee: SEK 49 per month

Max

  • Free calls in Sweden
  • Free SMS/MMS in Sweden
  • 50 GB data traffic in Sweden
  • Voicemail
  • Telephonist services
  • Extra fee: SEK 50 per month

Max +

  • Free calls in Sweden
  • Free SMS/MMS in Sweden
  • 50 GB data traffic in Sweden
  • Voicemail
  • Telephonist services
  • Extra SIM card for Surf 50 GB
  • Extra fee: SEK 99 per month

Additional services

  • International calls
  • Larger data traffic packages

Additional services can be ordered from teleservice@liu.se or through the economy portal.

Data and roaming

Within the EU and EEA - no extra cost for roaming and data

You can stop worrying about high costs when your use your mobile in other EU and EEA countries, including Norway and Iceland. All of our subscriptions, both those newly taken out and previous ones, allow you to telephone and send SMS and MMS with the same conditions as in Sweden.

It’s also to use up to 10 GB of data traffic on a standard subscription, when travelling in another EU/EEA country, without extra cost. The Max subscriptions give up to 20 GB data traffic.

Outside the EU and EEA

All LiU telephones can be used to make calls when abroad.

Data traffic, however, is very expensive abroad. This is why LiU has set a barrier at a cost of SEK 100 for data traffic. If you exceed SEK 100, you will no longer be able to send and receive data. It’s possible to lift this block, or order a data traffic package designed use abroad. Information about this should be automatically sent by SMS to a LiU telephone when it’s used abroad.

The link below has a price list for making calls and using data traffic abroad: Prices when travelling.

Remember that all use that may incur costs for LiU must be approved by your manager.

 

TeLEphone services/Problems

Contact Teleservices
013-28 4481/4483/4485
teleservice@liu.se

 

Calling

SOS: call 0+112 if you have a fixed phone; call 112 on a mobile or MEX telephone. 

 

MAILING ADDRESS

Linköping University
Teleservice
Galaxen,
 ingång 81
581 83 Linköping


Page manager: karin.linhardt@liu.se
Last updated: 2019-07-01