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New telephony supplier

LiU’s new contract for telephony services will come into force in February 2021. Telenor has been awarded the contract. Several of the requests that co-workers have put forward will be met in the new contract.

Early in 2020, a questionnaire was distributed to determine the needs and wishes that co-workers have relating to telephony. This has been a useful basis during the procurement process, and several of the services and functions that co-workers consider important will be available in the new contract. These include:

  • A web-based app to make it simple to manage the telephone and make call transfers. This app will contain the LiU address book.
  • A larger volume of mobile data: 250 GB surf will be standard (to be compared with the current limit of 10 GB).
  • The ability to send text messages to landline numbers (such as 011-36XXXX and 013-28XXXX) and have them presented as text, not read aloud as in the current system.

More detailed information will be published as news items during the autumn, and be made available on this page. Targeted emails may also be sent to people who have specific types of subscription or telephone handset, to prepare for the switch in the best possible way.



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Page manager: karin.linhardt@liu.se
Last updated: 2020-09-29