Coronavirus – frequently asked questions for students
(Updated 11 August 2020 10:00)
Many students and co-workers have questions relating to the coronavirus. We present here answers to the most frequently asked questions related to LiU. The page will be updated with further questions as they arise. Keep up-to-date, follow the news reports, and make it a habit to check back here regularly.
You find more information about the reception this autumn in the guidance below. (11 June 2020 16:00)
- Guidance, reception period 2020
- Return to campus as planned - but can proceed more slowly - article 3 August 2020
Forms of examination
All information about exams is available on the page devoted to this. (30 April 2020 11:00)
Q: Can I request repayment of the tuition fees, since the spread of the coronavirus led to the teaching being given remotely?
A: No. Following the recommendations of Swedish authorities in response to the coronavirus outbreak, LiU activated distance mode on 18 March. All students have been offered teaching with equivalent contents and the same learning objectives as before. There is no general reduction for the remainder of the spring semester. (2020-04-23 13:20)
Q: What happens about my student grant and student loan from CSN if my studies are affected by the coronavirus?
A: You will keep your student finance for the current term even if your studies are affected by the coronavirus. (Source: press conference 17 March 2020) (17 March 2020 12:13)
The study environment
Q: Will distance mode be in force for the autumn term 2020?
A: Starting at the opening of the autumn term, LiU will gradually move to on-campus operations, although restrictions will be in place. This means, among other things, that priorities must be set with respect to what can continue to take place remotely, and what can be carried out in a more normal manner. Read more below.
- Restrictions during the autumn
- Return to campus as planned - but can proceed more slowly - article 3 August 2020
Q: Distance mode is to remain in force until the start of the autumn term. Does this mean that the reception activities and Nolle-p have been cancelled?
A: A decision relating to the reception activities for the autumn term will be made soon. (June 2020 15:00)
Q: What will be the arrangements for classroom-based teaching during the autumn?
A: Social and physical distancing must be applied by all on LiU premises. This means that no more than half of the available area of the premises may be used, and that there must be a distance of two meters between people. Groups with more people than the recommendation of the Public Health Agency of Sweden (currently 50 people) may not gather.
The availability of premises that satisfy these restrictions is a limiting factor. This means that it will not be possible to carry out all teaching on campus
Teaching for new students and students taking longer single-subject courses with a high proportion of new students is to be given priority to be conducted on campus.
Priority is also to be given for campus mode to operations that cannot be carried out remotely or using digital methods, such as components that are carried out in laboratories or in computer labs.
For students who are not new at the start of the autumn term, on-campus teaching will be interleaved with digital elements or teaching will be conducted completely digitally. (5 June 2020 14:00)
Q: I am a member of a risk group or a member of my household is a member of a risk group, which means that I cannot participate in teaching that requires physical attendance. What happens in my case?
A: Contact your study adviser. We endeavour to find a solution to every situation. (6 August 2020 15:00)
Q: Will it be possible to carry out events planned for the autumn?
A: Groups with more people than the recommendation of the Public Health Agency of Sweden (currently 50 people) may not gather. This means that meetings, events with overnight stays, conferences, seminars, trade fairs, and other events that gather more people than the limit must be cancelled, postponed or held using digital methods. (5 June 2020 14:00)
Q: How long will the restrictions applied for the autumn term (physical distancing and a restriction of group size to 50) be in force?
A: The restrictions that have been set for operations in the autumn term will remain in force until 31 October. They may, however, be fully or partially extended into the later part of the autumn term, if necessary. (4 August 2020 08:45)
Q: How does closing more toilets on campus reduce the risk of the spread of infection?
A: LiU has not been able to order toilet paper, soap or other toilet supplies. This means that we cannot keep as many toilets open, since, for example, there may not be any soap there. (24 April 2020 15:00)
Q: Am I insured during distance education?
1. Fee-paying students with FAS+
You can find updated information about coverage by the FAS+ insurance during distance education, including a refund claim form on the Kammarkollegiet website:
If you need to use the refund claim, you can print it yourself, fill it in and sign it and return it to the Infocenter.
If you need help in filling in the refund claim form, you can visit the Infocenter in Studenthuset, as they have been given instructions on how to fill it in. Their opening hours are Monday to Friday 08.30-16.30.
2. All other students
You can find updated information (in Swedish) about insurance coverage during distance education for all other students on the Kammarkollegiet website:
If you have any questions linked to your health insurance or on how to fill in the refund claim form you can email: firstname.lastname@example.org
Q: How do I carry out lab sessions in distance mode?
A: Lab sessions in LiU’s computer rooms can now be carried out using remote connection to the computers in these rooms.
- More about lab sessions and study at a distance (2020-03-31 16:00)
Q: What happens about my education in the workplace ("VFU") or placement?
A: Students who are currently taking external education or examination in the workplace, such as degree projects, placements, clinical placements, etc., and students who are scheduled to participate in such components in the near future, are to follow guidelines and recommendations set out by the host organisation. This means that it should normally be possible to carry out such activities as planned. (2020-03-17 13:56)
- More information about education in the workplace for students of teaching (Swedish)
- More information about education in the workplace for students at the Faculty of Medicine and Health Sciences (Swedish)
Q: I am thinking about traveling back to my home country. What happens with my on-going studies if I decide to go home?
A: We fully understand your concern in this situation, and you are, of course, always free to decide to return to your home at any time. It’s worth pointing out that LiU has decided to activate distance mode. As part of this, all courses planned for the spring term are converted to distance teaching. This means that you can continue your on-going course(s) at a distance. (2020-03-27 14:40)
Q: My home university recommends me to return home. What should I do?
A: If your home university has recommended that you return home, we strongly advise that you follow this recommendation. Your home university has overall responsibility for your studies. Arrangements are being made that may allow you to complete your studies here at LiU from a distance. LiU has decided to activate distance mode and all courses planned for the spring term are converted to distance teaching. This means that you can continue your on-going course(s) at a distance. (2020-03-27 14:40)
Q: I am anxious about becoming infected during my clinical training, which takes place in the hospital. How is LiU ensuring that I will not be exposed to infection?
A: Our work is based on us having confidence in the various government agencies and organisations, and on the students at LiU acting responsibly. Examples of acting responsibly are to stay at home when sick, and to follow the advice relating to good hand hygiene.
LiU is paying particular attention to the question of students who are present at, for example, the hospital. So far, no other assessment has been made other than that it is possible to be present in the various places for giving care in the same way as previously.
Q: I am worried and anxious, is there someone I can talk to on campus?
A: You can make an appointment with the Student Health Care, or get a brief telephone support. (2020-04-01 16:20)
Q: Are the restaurants on campus open? Is it possible to buy food and fika?
A: During the summer, there are limited opening hours, but the following restaurants are open: (3 August 2020 11:30)
Campus Valla: Falafelhuset, Pressbyrån
Campus US: Linds konditori, Pressbyrån, 7-Eleven
Q: Am I allowed to be on campus, even though students and co-workers are encouraged to study and work remotely?
A: We encourage all students and co-workers to study and work remotely. Starting at the opening of the autumn term, LiU will gradually move to on-campus operations with restrictions in place to prevent the spread of infection.
The university premises are open to any students and co-workers with a LiU Card. The university premises are open weekdays, 05.00 am-11.00 pm (Campus US 06.00 am-10.00pm).
(10 Aug 2020 10:00)
Q: Are the libraries on campus open?
A: Information about library opening hours during the summer and the borrowing periods is available at the link below. (3 June 2020 15:00)
Q: Will the campus buses continue to run, even though students and co-workers are encouraged to work from home?
A: The campus buses are not operating during the summer break. They will return to operation on 17 August 2020. (21 July 2020 15:00)
Spread of infection
Q: I have read that soap and hand disinfectant are the best way to combat the coronavirus. Why hasn’t LiU purchased hand disinfectant and placed it in all toilets?
A: LiU has previously decided not to purchase hand disinfectant in the event of an epidemic or pandemic, since this is unnecessary when soap and water are readily available. The latter give effective protection against dirt, and dampen the spread of infection. Hand disinfectant can lead to other complications when used too liberally. Furthermore, we must protect ourselves from the risk that hand disinfectant is used for other purposes than the intended.
Q: How can I contribute to reducing the spread of infection?
A: Follow the guidelines of the Public Health Agency of Sweden:
- Wash your hands often
- Catch coughs and sneezes in the crook of your arm
- Avoid touching your eyes, nose and mouth
- Stay at home when you are ill
Q: What has LiU said about the use of face masks to reduce the transmission of coronavirus?
A: We follow the recommendations of the Public Health Agency of Sweden, including with respect to face masks. The Agency maintains that, regarding the efficacy of face masks against the transmission of coronavirus, the scientific basis is weak. The Agency also states that an improperly used face mask can increase the risk of transmission, and lead to people with mild symptoms moving about in society.
(6 August 2020 15:00)
Students are referred to the Info Centre
Employees are referred to their immediate manager
You are also welcome to ask questions by sending an email to email@example.com
Managers are referred to Joakim Nejdeby, who leads LiU's central crisis management organisation, firstname.lastname@example.org
Region Östergötland (the authority responsible for health services)
- News about the coronavirus (only in Swedish)
The Public Health Agency of Sweden
Emergency information from Swedish authorities
Ministry for Foreign Affairs
Last updated: 2020-08-11